Telkom Network & IT Solution Director Herlan Wijanarko (right) reviewed the condition of Telkom’s cable house or optical distribution point (ODP) in the flood-affected areas of Pondok Karya, Pela Mampang Village, Mampang Prapatan District, Monday (22/2). In general, the TelkomGroup network is in a safe condition and services are running normally after the flood. This is inseparable from reliable infrastructure and operational officers who are on standby 24 hours to secure the quality of TelkomGroup services.
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Director of Telkom Human Capital Management Afriwandi (right) talking with flood-affected residents in the Pondok Karya area, Pela Mampang Village, Mampang Prapatan District, Monday (22/2). In addition to ensuring the safety of network equipment, as a form of caring support for the community, Telkom also provides assistance to flood-affected communities in the form of basic food packages, cleaning tools and disinfectants.
The high rainfall that hit Jakarta and its surroundings caused flooding in several areas. This is a special concern for PT Telkom Indonesia (Persero) Tbk (Telkom) to alert all network devices and operational teams to ensure TelkomGroup services continue to run normally without interruption.
On Monday (22/2), Telkom Network & IT Solution Director Herlan Wijanarko together with Telkom Human Capital Management Director Afriwandi, accompanied by Executive Vice President Telkom Regional II Jababotabek Teuku Muda Nanta, and Executive General Manager of Telkom Service Operation Division Akhmad Ludfy visited the Pela Mampang area , Mampang Prapatan District, one of the locations affected by the flood. “During this visit, we focused on reviewing the condition of Telkom’s network equipment in flood-affected areas, as well as the homes of customers, employees and the community,” said Herlan.
Herlan, who had a chance to interact with a technician who was checking the cable house or Optical Distribution Point (ODP), said that in general the TelkomGroup network is in safe condition and services are running normally. This is inseparable from reliable infrastructure and operational officers who are on standby 24 hours to secure the quality of TelkomGroup services. “There are no massive service interruptions due to the power supply being cut off. Because Telkom has prepared generators and batteries to back up supplies so that all services remain in normal condition, “added Herlan.
Apart from ensuring the safety of network devices, as a form of caring support for the community, Telkom also provides assistance to communities affected by floods. During the visit, Telkom’s Human Capital Management Director Afriwandi handed over assistance to the community in the form of basic food packages, cleaning tools and disinfectants.
A total of 200 aid packages were given to flood-affected communities in the Mampang area. In addition, as many as 100 packages will also be given to the community at the Kampung Melayu SDN refugee camp.
“We also provide temporary relief posts at Telkom offices for people who need assistance. Hopefully this flood disaster will soon pass and activities can return to normal, “concluded Afriwandi.