Thaicom Public Company Limited would like to update progress on the incident regarding a technical anomaly on the Thaicom 5 satellite resulting in technical limitations to monitoring the status of the satellite, as reported earlier by the company.
Thaicom together with the satellite’s manufacturer and a team of
specialists have performed three attempts to recover the satellite system since
the anomaly occurred. However, the system has not successfully been restored.
Thaicom continues to work with the satellite’s manufacturer to recover the
satellite system by using various alternatives for a certain period of time. In
order to ensure the continuity of services for customers, it is necessary for
Thaicom to migrate the customers from Thaicom 5 to other satellites.
Anant Kaewruamvongs, Chief Executive Officer Thaicom, commented: “During the attempts to restore the satellite, the
Company has cooperated with all relevant customers in order to migrate to other
satellites so that we will be able to continue providing telecom and broadcast
services without interruption.” Anant added: “We would like to thank the
Ministry of Digital Economy and Society and the National Broadcasting and
Telecommunications Commission for their prudent decision to support and approve
of the relevant process.”
Thaicom would like to emphasize that all key customers and television
broadcast networks on Thaicom 8 and Thaicom 6, i.e., True Visions, Distance
Learning Television (DLTV) and Must Carry Channels of Digital Terrestrial
Television (DTT), have not been impacted by this incident.